The EMS network begins: A. with citizen involvement. B. when an injury has occurred. C.by educating dispatchers. D. when paramedics are notified. Question 2 The main goal of any CQI program is to: A. promptly correct any problems once they are identified. B. identify and remove paramedics who are not competent. C. revamp protocols based on the current standards of care. D. assess for ongoing improvement before a problem arises. Question 3 Which of the following is NOT a typical function of the EMS medical director? A. Developing protocols in cooperation with other EMS experts B. Interfacing between EMS systems and other agencies C. Responding to an emergency scene with the paramedics D. Participating in the hiring process of new EMS personnel Question 4 A major distinction between a paramedic and an EMT is that the paramedic: Downloaded by SAMUEL WAM (samek2029@gmail.com) lOMoARcPSD|13778330 A. is more likely to be sued for negligence. B. carries out advanced pharmacologic skills. C. is held to a higher professional standard. D. can function independently of a physician. Question 5 A paramedic is considered a health care professional, and as such should: A. meet societal expectations whether he or she is on or off duty. B. obtain more than the required amount of continuing education. C.demand respect from others who are in the EMS profession. D. maintain higher standards than other health care professionals. Question 6 A protocol is MOST accurately defined as a(n): A. verbal order given by the medical director. B. treatment plan for a specific illness or injury. C. agreement between the paramedic and physician. D. nationally accepted standard of care. Question 7 Downloaded by SAMUEL WAM (samek2029@gmail.com) lOMoARcPSD|13778330 All of the following are examples of injury prevention, EXCEPT: A. informing a patient of a loose rug at the top of the stairs. B. demonstrating the proper use of a bicycle helmet. C.teaching rescue breathing and CPR to a group of citizens. D. instructing a person on how to wear a seat belt properly. Question 8 As an advocate for your patient, you must: A. treat all patients the same, regardless of differences in lifestyle, culture, and personal values. B. act in the patient's best interest and remain respectful of his or her wishes and beliefs. C. allow your personal feelings to affect the quality of care that you provide to your patients. D. keep suspicions of abuse or neglect to yourself if the patient fears retribution from the abuser. Question 9 If a paramedic is self-motivated, he or she should NOT: A. require maximum supervision at work. B. be able to accept constructive feedback. C.possess an internal drive for excellence. D. continuously educate himself or herself. Question 10 Peer review can be a good learning experience if: Downloaded by SAMUEL WAM (samek2029@gmail.com) lOMoARcPSD|13778330 A. those conducting the review have good guidelines to follow and the person being evaluated keeps an open mind. B. the person or persons conducting the review have at least 10 years of EMS experience. C.the EMS system's medical director and administrative staff take part in the process. D. the information gained from the review is shared with other personnel within the EMS system. Question 11 After asking a patient a question about how he is feeling today, you sense that he is having difficulty putting his feelings into words. You should: A. be patient and give the patient time to express his feelings. B. ask another question and revisit the previous question later. C.repeat the question, but ask it differently the second time. D. offer suggested responses to facilitate the patient's answer. Question 12 An elderly man states that he is sad and depressed because his wife recently died of cancer. Which of the following statements from the paramedic demonstrates empathy? A. “I understand why you are sad, and I am sad for you. Is there anything I can do to make you feelbetter?” Incorrect B. “Your wife's death is very tragic, but perhaps going to the hospital will provide you with some relief.”C. “I'm sorry, sir. I don't know how I would feel Downloaded by SAMUEL WAM (samek2029@gmail.com) lOMoARcPSD|13778330 in your situation, but I am sure it would be similar.” D. “I'm sorry to hear about your wife, but you should take comfort in the fact that she is in a better place.” Question At minimum, sending the 12-lead ECG of a patient with chest pain to the emergency department physician via telemetry would: A. allow the physician to choose the appropriate fibrinolytic. B. enable the paramedic to begin treatment in the field. C. decrease the likelihood of prehospital cardiac arrest. D. decrease the time from diagnosis to treatment. Question 14 Eye-to-eye contact with a patient reinforces: A. professional courtesy. B. trust and honesty. C. passive listening. D. sympathy. Question 15 A poorly written patient care report: A. is unavoidable during a mass-casualty incident and is generally acceptable. B. may raise questions by others as to the paramedic's quality of patient care. Downloaded by SAMUEL WAM (samek2029@gmail.com) lOMoARcPSD|13778330 C. often indicates that the paramedic was too busy providing patient care. D. generally results in a lawsuit, even if the patient outcome was favorable. Question 16 All of the following are subjective findings, EXCEPT: A. a persistent dull headache. B. visible blood in the ear canal. C. acute and severe nausea. D. a feeling of impending doom. 

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