(Rome) How can you measure and track article views, page views, and searches
performed by unauthenticated users?
By collecting knowledge usage metrics - ✅By collecting knowledge usage metrics
What are the steps for applying an update set to an instance? - ✅◉Preview
◉Commit
◉Retrieve
Who can add or remove widgets in a dashboard? - ✅◉Users with edit access to the
dashboard,
◉Dashboard owner
◉Users with dashboard_admin role
What is created by default when you create a new table? - ✅◉Module with the plural
of the table label
◉Application Menu with the same name as the table Label
What can be used to extend the Flow Designer to call 3rd party systems such as
automating Microsoft Services and infrastructure using PowerShell and REST? -
✅IntegrationHub
What type of service catalogue item is used to create an incident or raise an HR case? -
✅Record producer
What do each record and each field correspond to in a table? - ✅Each record
corresponds to a tow in a table and each field to a column on that table
Notifications in the Now Platform occur through which of the following methods? -
✅◉Meeting Invitation
◉Email
◉SMS
What actions can you do with Flow Designer? - ✅◉Test a flow, subflow, or action in
the background
◉Look up and delete multiple existing records as a single action
What are the different types of Client Scripts that are supported in ServiceNow? -
✅◉OnLoad()
◉OnSubmit()
◉OnCellEdit()
◉OnChange()
Which of the following applications is available to all users?
Incident - ✅Self-Service
Select the report visualization types that can be generated from a list of records. -
✅◉Pie Chart
◉Bar Chart
What is Configuration Item (CI)?
Components of an infrastructure required to deliver a product or service -
✅Components of an infrastructure required to deliver a product or service
What are the main sections when you are configuring email notifications? - ✅◉Who
will receive
◉What it will contain
◉When to send
Which of the following are the different ways to create a favorite? - ✅◉drag the
breadcrumbs of a filtered list to the favorite tab
◉Drag an individual record to the favorites tab
◉Select the star of its corresponding application or module
Which application provides a centralized location for creating, categorizing, viewing, and
governing information related to the flow of work through ServiceNow? - ✅Knowledge
Management
Lists provide context menus at three different levels. What are the names of those
context menus? - ✅◉List column context menu
◉List fields context menu
◉List title menu
What is selected on the Now Platform to impersonate another user?
Application Navigator - ✅User menu
What CMDB table stores the basic attributes of all the configuration items? -
✅Configuration item [cmdb_ci]
Which of the following describes the relationship between the Problem and the Task
tables? - ✅The problem table extends the task table
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