Introduction: A Career as an Office Professional
OVERALL TEACHING STRATEGIES
Teaching Resources
Visit the Instructor Resources site in Revel for access to all chapter resources.
The new edition of Kilgour’s Administrative Procedures for the Canadian Office,
eleventh edition offers instructors both in-class teaching strategies and suggested
online delivery strategies. This manual provides overall teaching strategies, points
to emphasize, and suggested answers to both study and reviews question along with
production challenges.
To further supplement this teaching guide, online activities are available. These will
include Instructor resources such as PowerPoints, test bank files, videos, and a quiz
game.
Teaching Suggestions
1. Give your students some eye-openers on:
the variety of employment that administrative professionals
perform.
the trends influencing the working environment.
the ever-increasing flow of communication and tools used.
the multitude of responsibilities that administrative professionals
accept.
2. Call attention to employability skills groups for administrative
professionals that can be found by the Conference Board of Canada
and stress their importance.
3. Reinforce the concept that your students are preparing not just for a
job but for a professional career—a lifestyle. A career as a
professional office administrator can be both satisfying and
rewarding. Draw attention to both the Company and Graduate Profiles
in the textbook, stressing the company framework and professional
status of each. Encourage your students to aspire to these levels. Talk
about current office trends influenced in today’s office.
4. Assign articles to be read to broaden students’ concepts of the office
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