Instructor’s Manual Chapter One - Introducing Business Research Learning Objectives: At the end of this chapter the student should be able to: • Outline the model of the research process. • Outline and briefly explain each of the stages in the research process. • Outline and apply the model of the four frameworks approach to the research project. • Understand how research contributes to business success. • Know how to define business research Research Skills: At the end of this chapter the student should be able to: • Differentiate between a research idea and a research statement or question. • Outline the steps in the research process. • Trace the elements of the research process in a given sample project. Chapter Summary This chapter is the introductory chapter in the textbook. As such it provides some basic information on social research and business research. The two models around which the textbook is structured are introduced and explained in this chapter. The two models are the model of the research process and the model of the four frameworks approach to undertaking research. It would be useful to spend some time at this stage developing a thorough understanding of these models, as they are central to the learning experience provided by the textbook. The model of the research process is a simple and very useful way of helping students become familiar with each element of the research process. It is often simply the terminology, and the newness and perhaps the strangeness of the terminology that puts students off research from the start. If they can be encouraged to become familiar with the basic terminology very early on, they will be more confident in their approach to research methods, and in their approach to their own research project. The four frameworks approach to the research project is a model developed by Christina Quinlan specifically for students. It is invaluable in terms of providing