Chapter 0 (Introduction) Multiple Choice 1. What requires a unit of analysis, has been processed, and requires human mediation? a) Data b) Information c) Knowledge d) Legacy e) None of the above Ans: b (Medium) Response: See page 11 2. Roles that managers fill, according to Mintzberg, include all of the following except: a) Figurehead b) Disseminator c) Disciplinarian d) Entrepreneur e) Resource Allocator Ans: c (Hard) Response: See page 9 3. Which of the following is not a Decisional role? a) Entrepreneur b) Disturbance handler

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