Chapter 0 (Introduction)
Multiple Choice
1. What requires a unit of analysis, has been processed, and requires human mediation?
a) Data
b) Information
c) Knowledge
d) Legacy
e) None of the above
Ans: b (Medium)
Response: See page 11
2. Roles that managers fill, according to Mintzberg, include all of the
following except:
a) Figurehead
b) Disseminator
c) Disciplinarian
d) Entrepreneur
e) Resource Allocator
Ans: c (Hard)
Response: See page 9
3. Which of the following is not a Decisional role?
a) Entrepreneur
b) Disturbance handler
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