Chapter 1: The Social Work Profession
Learning Outcome Quizzes 1
Application Exercises 14
Test Items 18
Test Answer Key 21
Chapter 1: The Social Work Profession
Chapter 1 Learning Outcome Quizzes
Learning Objective 1.1: Explain how the profession‘s core values and ethics are useful to your
understanding of the social work profession.
[Q1]
When working with client Susan Dunn and her children, Pamela Wright, BSW at the shelter,
was most concerned about _________________.
1. addressing the basic needs of Susan and her children [correct]
2. finding a divorce attorney for Susan
3. describing the dangers if Susan returns home to her husband
4. contacting the police to file a report
[Feedback for Correct Answer 1]
Addressing the immediate needs of the client are the most important focus in a crisis situation.
In the case of Susan Dunn, providing shelter, helping her and the children to settle in, and then
addressing Susan‘s physical injuries took precedence over all other concerns.
[Feedback for Answer Choice 2]
It is more important for social worker Pamela to address the immediate physical concerns of
Susan Dunn and her children. Discussion of divorce will happen after a relationship has been
established between Susan and Pamela, and a list of priorities has been developed.
[Feedback for Answer Choice 3]
Providing for the safety needs of Susan and her children is the first priority. If Pamela was to
discuss the possible dangers of Susan returning home, Pamela could miss the opportunity of
developing rapport and establishing trust with Susan. This information may frighten Susan and
her children.
[Feedback for Answer Choice 4]
Whether a police report is filed is Susan‘s decision, not that of Pamela. Pamela may share
information about the process and outcome scenarios but should not make this decision on her
client‘s behalf.
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