TICO Exam Review

TICO Exam Review

Who is TICO funded by? - ✔✔Ontario Registrants

TICO works with consumers to ensure that..... - ✔✔They are aware of their rights under the

travel industry act 2002

what 3 groups work with TICO to carry out its mandate? - ✔✔The travel industry, the Provincial

goverment, consumers

describe the Ontario Travel industry act, 2002 - ✔✔they set down the rules under which travel

retainers and travel wholesalers must operate in ontario

who conducts the registration and inspection of travel businesses in ontario? - ✔✔TICO

what does TICO stand for? - ✔✔Travel Industry Council of Ontario

what does the travel industry act of ontario define a travel agent as? - ✔✔a person who sells

travel services provided by another person

who does the compensation fund apply to? - ✔✔any one that purchases from a registered agency

in ontario

would the compensation fund apply to a manitoba conumer who purchases from a local agency

that has a branch agency in Ontario - ✔✔no

true or false before counselling or advising a travel agent must inform the client of any

counselling fee charged - ✔✔true

does the travel agent have to show a picture of the travel services being sold? - ✔✔no

what does the term 'Representation' in the 2002 travel industry act refer to? - ✔✔presentations of

any type, including oral, print and electronic

in cases where the Registrar issues a false advertising order because a registrant's advertising

violates the Act, when does the order take effect? - ✔✔immediately

true or false according to the travel industry act 2002 the travel agent does not have to inform a

client before booking that some days can be cloudy even in a sun destination? - ✔✔true

true or false according to the travel industry act 2002 a travel agent does not have to inform a

client before booking that a counselling fee is applied by the agent - ✔✔false

why would TICO not accept 'From $999' as an acceptable newspaper ad? - ✔✔because it is open

ended and it also does not state if taxes are included

an agency is promoting a resort on its website. they included a drawing of the resort. would

TICO approve of this? - ✔✔yes, as long as the drawing is accurate and the representation states

that the drawing is not a photograph

what is something that the ontario regulation 26/05 demands that is included in a newspaper ad

that has prices listed? - ✔✔all taxes except PST and HST