TICO is responsible for administering the Travel Industry Act, 2002. To which Ministry does TICO report? o A. The Ministry of Travel and Consumers o B. The Ministry of Small Business and Consumer Services o C. The Ministry of Tourism o D. The Ministry of Business and Government Services o E. The Ministry of Ontario Travel  2. Jane Smith works in a call centre in Halifax, Nova Scotia. They are owned by ABC Wholesaler, a registrant, which is located in Hamilton, Ontario. Calls are forwarded to the call centre from 7:00 pm to 7:00 am, when ABC Wholesalers is closed. Does Jane have to pass the TICO exam? Discuss o A. Yes, because Ontario consumers will call the line and Jane is answering questions on behalf of the registrant. o B. No, because the call centre is located in Halifax and, as TICO is an Ontario organization, the rules don't apply. o C. Yes, because every travel counselor in every province must pass the TICO exam. o D.

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