TICO is responsible for administering the Travel Industry Act, 2002. To which
Ministry does TICO report?
o A.
The Ministry of Travel and Consumers
o B.
The Ministry of Small Business and Consumer Services
o C.
The Ministry of Tourism
o D.
The Ministry of Business and Government Services
o E.
The Ministry of Ontario Travel
2.
Jane Smith works in a call centre in Halifax, Nova Scotia. They are owned by ABC
Wholesaler, a registrant, which is located in Hamilton, Ontario. Calls are forwarded
to the call centre from 7:00 pm to 7:00 am, when ABC Wholesalers is closed. Does
Jane have to pass the TICO exam?
Discuss
o A.
Yes, because Ontario consumers will call the line and Jane is answering questions on
behalf of the registrant.
o B.
No, because the call centre is located in Halifax and, as TICO is an Ontario organization,
the rules don't apply.
o C.
Yes, because every travel counselor in every province must pass the TICO exam.
o D.
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