TICO Practice Questions and Answers {100% verified answers} {2023-2024}

TICO is funded by

a. the Ontario government

b. consumers

c. Ontario registrants

d. the Canadian travel industry - Answer✅ c. Ontario registrants

TICO works with consumers to ensure that

a. they are aware of their rights under the Travel Industry Act, 2002

b. they take their vacations in Ontario

c. the travel industry is promoted to consumers

d. consumers receive the lowest price from travel agents - Answer✅ a. they are

aware of their rights under the Travel Industry Act, 2002

TICO enhances industry professionalism in many ways,

including

a. offering courses to travel counsellors to enhance their skill

b. maintaining an informative and up-to-date website

c. encouraging consumers to consider a career in travel

d. working with end suppliers - Answer✅ b. maintaining an informative and up-to-date

website

The registration and inspection of travel businesses in

Ontario is conducted by

a. the federal government

b. International Air Transport Association (IATA)

c. the Ministry of Consumer Services

d. the Travel Industry Council of Ontario (TICO) - Answer✅ d. the Travel Industry

Council of Ontario (TICO)

The Travel Industry Act, 2002 defines travel agent as

a. a person who owns and operates a travel service

b. a person who sells travel services provided by another person

c. a person who sells travel services to other travel agents and wholesalers

d. a person who conducts sightseeing tours - Answer✅ b. a person who sells travel

services provided by another person

The Travel Industry Compensation Fund applies to

a. Ontario consumers who purchase travel from any travel agency in Canada

b. Manitoba consumers who purchase travel from an Ontario travel agency

c. Manitoba consumers who purchase from a local agency that has a branch agency in

Ontario

d. Ontario consumers who travel exclusively in Ontario - Answer✅ b. Manitoba

consumers who purchase travel from an Ontario travel agency

In cases where the Registrar issues a false advertising order

because a registrant's advertising violates the Act, when does the order take effect?

a. on the date the advertisement would next have appeared

b. immediately

c. one week after the order is issued

d. one month after the order is issued - Answer✅ b. immediately

ABC agency is promoting a resort on its website. It has

included an artist's drawing of the resort as part of the representation. Would TICO

approve of this?

a. no, because only photographs may be used in a

representation

b. yes, as long as the representation states that the drawing is fairly accurate

c. no, unless the date on which the drawing was made is included

d. yes, as long as the drawing is accurate and the representation states that the drawing

is not a photograph - Answer✅ d. yes, as long as the drawing is accurate and the

representation states that the drawing is not a photograph

When a travel agent publishes a price in a tour brochure or

similar representation, Ontario Regulation 26/05 demands

that he or she show

a. Provincial Sales Tax (PST)

b. Goods and Services Tax (GST)

c. Harmonized Sales Tax (HST)

d. All taxes except PST, GST and HST - Answer✅ d. All taxes except PST, GST and

HST

The statement included on the customer's invoice says that

price increases are permitted. The customer will have to pay more if the price is

increased by

a. 7?ter the customer has paid in full

b. 5?fore the customer has paid in full

c. 10?fore the customer has paid in full

d. 8?fore the customer has paid in full - Answer✅ b. 5?fore the customer has

paid in full

Joe Smith purchases travel services from ABC agency, which includes a scheduled

flight. Joe may be entitled to a full immediate refund or comparable alternative travel

services if the scheduled flight is delayed by

a. 12 hours