Unit 4 Cahims Questions with Solutions Latest Update

1. Which of the following roles is the best to conduct a workflow analysis
of the current state of a process?
The expertise of the process analysis and workflow redesign
specialist The EHR vendor's specifications
The collective experience of all clinic staff
The knowledge of a clinic's office manager: The collective experience of
all clinic staff
2. Which of these steps in conflict resolution helps ensure all participants
will cooperate going forward?
Review project
goals Delineate
conflict
Engage users in resolution process
Focus discussion on specific conflict
Facilitate discussions
Call for consensus
Act to implement solution: Call for consensus
3. Which of these steps in conflict resolution best describes the skills and
knowledge a workflow redesign specialist applies to bring together
differing factions and to inspire them to seek a solution?
Review project
goals Delineate
conflict
Engage users in resolution process
Focus discussion on specific conflict
Facilitate discussions
Call for consensus
Act to implement solution: Delineate conflict
4.The best way to use future-state workflows as training materials is --
be- fore/during/after-- EHR deployment.: after
5. Which one of the following notations would be best for representing
a process from the perspective of the patient or healthcare
professional? ISO 5807
Yourdon
Gane-Sarson
E-R diagram: ISO 5807
6. is well suited for representing the physical or mental tasks or
activities required to complete a process, usually from the perspective of
the patient or healthcare professional.: ISO 5807
7.True or false? Decision points are a defining aspect of a flowchart.: true