URAC (Technician) EXAM QUESTIONS
AND ANSWERS.
• When were you hired?
Correct Answer -X
• What is your background? (mini resume)
Correct Answer -X
• How is your work evaluated and scored for quality and efficiency, and
do you have Performance reviews? How often?
Correct Answer -o Work is evaluated and scored for quality and efficiency
by the pharmacist ensuring all potential errors are handed back to the
processing technician and they are immediately coached on how to fix the
potential error.
o Performance reviews are conducted, every year in December, by the
pharmacy supervisors.
• Where do you document patient educations?
Correct Answer -o If specific patient education is provided by the
pharmacist, it is recorded in the patients notes section of the profile.
• If there was a natural disaster where your patient was located, how
would you get their medication to them?
Correct Answer -o In the case of a natural disaster, the patients requesting
their medications are offered the medications to be transferred to a local
pharmacy surrounding them in order to continue therapy.
o Or we can transfer to Excel Pharmacy if appropriate.