USPS 421 Postal Exam SSA ACADEMY 

USPS 421 Postal Exam SSA ACADEMY

What is the IMM

(ANS- International Mail Manual

How often is the Postal bulletin printed

(ANS- Bi-weekly

What is undeclared HAZMAT

(ANS- potentially hazardous material that has NOT be deemed as such by the

customer.

Can an SSA assist in sealing a REGISTERED parcel?

(ANS- NO! An SSA can not assist with the sealing of ANY item or parcel.

What are the 5 sections of the 1412?

(ANSUnit info/name

Stamp accountability

Receipts

Disbursements

Sig block

What is declared HAZMAT?

(ANS- Hazardous materials that the customer has declared.

The DMM is used for regulations, info and SOP for what type of mail?

(ANS- Domestic

What does PACT stand for?

(ANS- Prevent All Cigarette Trafficking

Priority Mail includes what denomination of insurance?

(ANS- $50

What is the Maximum weight for LFRB internationally?

(ANS- 20 lbs

Whose face appears as the watermark on money orders?

(ANS- Benjamin Franklin

What is the minimum size for domestic 1st class letter?

(ANS- 5" x 3.5" x .007"

What is the maximum dutiable value for an item being shipped internationally with

1st class mail services?

(ANS- $400

Which form of identification is NOT accepted by USPS?

(ANS- Social security card

Can a non-postal money order be used to PAY for products and services offered at

USPS?

(ANS- YES

Can non-postal money orders be CASHED at USPS?

(ANS- NO

What is the minimum amount of days that mail can be held?

(ANS- 3

What is the maximum amount of days mail can be held?

(ANS- 30

What helps measure retail performance?

(ANSRCE

POS

What must a Postal inspector obtain before inspection of a parcel?

(ANS- Federal search warrant

What are the 3 processing categories of parcels?

(ANSmachinable

non-machinable

irregular

what is special handling?

(ANS- Provides preferential processing during transit but not during delivery.

What are the characteristics of a FLAT

(ANSUniformly thick

flexible

square

Why is maintaining the sanctity of the mail one of the core responsivities of the

Postal Service

(ANS- It instills customer confidence

What chart is used to calculate pricing for PME PM and retail ground?

(ANS- zone chart

What premium service is used for individuals or companies that have more mail

each day then the largest box will hold?

(ANS- Caller service