WGU C202 Managing Human Capital Exam (Latest 2023/ 2024 Update) | Questions and Verified Answers| 100% Correct| Grade A
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WGU C202 Managing Human Capital Exam (Latest 2023/ 2024 Update) | Questions and Verified Answers| 100% Correct| Grade A
WGU C202 Managing Human Capital Exam
(Latest 2023/ 2024 Update) | Questions and
Verified Answers| 100% Correct| Grade A
Q: Sally is Jane's direct supervisor, has a good knowledge of what Jane's job requires, and is
familiar with Jane's recent performance. This is called_.
a. Task assessment
b. Task evaluation
c. Task acquaintance
d. Task acknowledgement
Answer:
c. Task acquaintance
Q: Which of the following is NOT one of the 6 functional areas of human resource
management?
a. Health and safety
b. Strategic planning
c. Compensation and benefits
d. Employee-management relations
e. Training and development
f. Staffing
g. Performance management
Answer:
b. Strategic planning
Q: Valerie's department budget is being cut so she is trying to decide if she should not award
holiday bonuses to any of her 30 employees this year, or let go of her 5 part-time employees.
Which ethical standard is she applying?
a. Rights
b. Fairness
c. Common good
d. Utilitarian
e. virtue
Answer:
d. Utilitarian- the ethical action best balance good over harm.
Q: A large commercial landscaping service in the Southwest requires all Hispanic applicants
for crew boss positions to have a U.S. high school diploma. Native English speakers are not
required to have a high school diploma. The stated business purpose of this requirement is to
ensure that the Hispanic applicants speak English well enough to perform the job. This is an
example of__________.
a. Disparate treatment
b. A bona fide occupational requirement
c. Adverse impact
d. A business necessity
Answer:
a. Disparate treatment
Disparate treatment is a way to prove illegal employment discrimination. An employee who
makes a disparate treatment claim alleges that he or she was treated differently than other
employees who were similarly situated, and that the difference was based on a protected
characteristic.
Q: Harry's on the Hill, a regional car dealership, employs about 70 people, most of whom work
on a partial commission. In order to ensure adequate staff on the weekends, Harry's employee
handbook states the following regarding time off from work:
Requests are submitted to the immediate supervisor at least 7 days prior to desired time off.
Supervisors determine if time off can be granted after considering overlapping requests.
Supervisors communicate back to the employee if the request is approved or denied.
What is this an example of?
a. Psychological contract
b. Policy
c. Procedure
d. Progressive Discipline
Answer:
c. Procedure
Q: JB Industrial is preparing for one or more mergers and acquisitions this year. All of the
following are key HR activities during the process except __________.
a. Designing combination HR processes
b. Facilitating knowledge transfer and rapid learning
c. Identifying who will stay and who will go
d. Managing the change process
e. Monitoring and strengthening the new culture
f. Assisting in conducting due diligence
Answer:
a. Designing combination HR processes
Q: Joseph, a 42-year old African American man with Post Traumatic Stress Disorder, applies
for a cook position at Bubba's BBQ Shack. During the hiring process, the HR department and
managers will need to keep all of the following laws in mind except for:
a. Title VII of the Civil Rights Act
b. National Labor Relations Act
c. Age Discrimination in Employment Act
d. American's with Disabilities Act
Answer:
b. National Labor Relations Act
Q: Which of the following is NOT a role the human resources department plays in an
organization?
a. Working with leaders to ensure organizational goals are met
b. Being a change agent
c. Being a strategic partner with senior leadership
d. Working with leaders to implement a labor relations strategy in a unionized environment
e. Monitoring the organization's health and safety compliance
f. None of the above
Answer:
f. None of the above
Q: Jennifer and Blair have been delegated the responsibility of training all sales associates at
40+ stores in the Northwest region. They have one month to present to the Training Director a
list of topics for which sales associates need training. During which step of the training program
would such a list be developed?
a. Design
b. Needs assessment
c. Learning objectives
d. Implementation
e. Evaluation
Answer:
b. Needs assessment
Q: What is the purpose of human resource planning?
a. To anticipate shortages or surpluses and proactively correct imbalances
b. To identify training initiatives for the upcoming quarter
c. To determine the HR department's balanced scorecard results
d. To set objectives and actions with line employees
Answer:
a. To anticipate shortages or surpluses and proactively correct imbalances
Q: Amazing Apps develops applications for the iPad. After initial success, additional new hires
are needed to more quickly develop products and get them up on the Apple Store. Creativity and
programming talent of new hires will be critical to the company's future success. What type of
culture is Amazing Apps trying to create?
a. Utilitarian
b. Bureaucratic
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