WGU C202 MANAGING HUMAN CAPITAL FINAL OA EXAM 200 QUESTIONS AND CORRECT ANSWERS CORRECT VERIFIED ANSWERS|AGRADE

WGU C202 MANAGING HUMAN CAPITAL 2023- 2024 FINAL OA EXAM 200 QUESTIONS AND CORRECT ANSWERS CORRECT VERIFIED ANSWERS|AGRADE Which factor in successful organizational change can be provided through effective human resource management? - ANSWER- Trust What is the organization's formal system of task, power, and reporting relationships called? - ANSWER- An organizational structure Which decision can human resource management assist with during the combination stage of mergers and acquisitions? - ANSWER- When to declare the combination a success Which aspect of an organization is increased when policies of inclusion are adopted? - ANSWER- Its talent pool Which request might be asked during a case interview? - ANSWER- Explain how you would react if you were asked by a coworker to take shortcuts to meet job expectations. Which step in an effective training program involves determining the best setting, methods, and materials to be used? - ANSWER- Designing training systems Which type of training includes both role-playing and action learning? - ANSWER- Experiential training How can goal setting boost employee performance? - ANSWER- By focusing attention on specific objectives What is an example of opportunity bias? - ANSWER- A manager gives an employee low performance ratings as a result of a failed project, even though the failure was a result of outside factors. What determines whether stress is functional or dysfunctional? - ANSWER- How manageable it is and the emotions it causes Which tactic can employers use to improve employee engagement and motivation towards safety? - ANSWER- Incentives How does a safe workplace positively relate to employee motivation and engagement? - ANSWER- It encourages an environment for high employee production performance. Which act was intended to curb common work stoppages, strikes, and general labor conflict? - ANSWER- Wagner Act Which type of compensation can developmental opportunities be considered? - ANSWER- Nonfinancial compensation Which type of a benefit are domestic partner benefits? - ANSWER- Optional What is the goal of an organization that offers an on-site day care for children and elderly people? - ANSWER- To decrease employee stress Which action enhances employee engagement? - ANSWER- Allowing employees to use their talents What is affective commitment? - ANSWER- Having a positive emotional attachment to the organization and strong identification with its values and goals What are two retention strategies for reducing voluntary turnover? - ANSWERQuality leadership & Flexible work What are two uses of a job analysis? - ANSWER- Developing a recruiting plan and designing a compensation plan for a particular job How does sourcing affect recruiting? - ANSWER- Effective sourcing improves the compatibility of talent pools to open positions. Which source of performance information is most knowledgeable about an employee's day-to-day performance in self-managed teams? - ANSWER- Coworker What is a disadvantage of a pay-for-performance plan? - ANSWER- It could promote unintended consequences. Which factor may increase a company's voluntary turnover? - ANSWER- Good economic environment A human resource manual specifies that employees cannot be terminated or punished for refusing to follow an illegal request made by a supervisor. Which standard is being applied to resolve this ethical dilemma? - ANSWER- Rights standard Which characteristic of an employee should human resource management focus on to enhance organizational culture? - ANSWER- Fit within an organization How does human resource management support organizational leadership? - ANSWER- By acquiring, hiring, developing, and retaining the right talent How can human resource managers serve as internal consultants? - ANSWER- By helping managers avoid common training pitfalls Why might an organization want to increase its efforts at inclusion and diversity? - ANSWER- To reduce negative public relations Why might human resource managers place limited importance on distributive fairness in the hiring process? - ANSWER- Only those hired tend to appreciate the outcomes of the process. What does Policies do? - ANSWER- They are "what we do" What are mandatory benefits? - ANSWER- By law they are offered from the employer. ex. Worker's Compensation, COBRA, Social Security Vietnam Era Veterans Readjustment Assistance Act of 1978 - ANSWERProhibits discrimination against veterans that are returning back from deployment, including Vietnam era, disabled, and active duty. What are Procedures? - ANSWER- They are "how we do it"