WGU C720 OA LATEST EXAM REAL EXAM 200 QUESTIONS AND CORRECT ANSWERS (VERIFIED ANSWERS)|AGRADE

WGU C720 OA LATEST EXAM 2023-2024 REAL

EXAM 200 QUESTIONS AND CORRECT

ANSWERS (VERIFIED ANSWERS)|AGRADE

A new, energy-efficient furnace is being installed in a steel factory. Because it

would have added 10% to the cost of the furnace, management has decided not to

install the optional safety override for the furnace. This decision is most likely to

lead to which of the following? - ANSWER- An increase in legal costs

Refers to the organizational issue of balancing financial profitability with

environmental responsibility - ANSWER- sustainability

Operations managers rarely become involved with worker safety or environmental

pollution complaints because such ethical issues are only handled by an

organizations legal department. True or False - ANSWER- False

SWOT analysis is used as a ______ tool when a firm crafts a strategy that helps

distinguish itself among competitors, develops competitive advantages, and avoids

barriers within the business environment. - ANSWER- strategic

The difference between the lowest cost producer of a good and the next lowest cost

producer of the same good is known as a - ANSWER- Relative advantage

Characteristics associated with a perpetual inventory system - ANSWER- -when a

company needs to know exact inventory balances at all times

-when a company wants accurate financial statements

Under what two conditions should I periodic review system be adopted -

ANSWER- -When a supplier will only deliver at a specific interval

-when a company must manually track inventory levels

SWOT analysis is used as a ___ tool when used to uncover exploitable

opportunities within the competitive landscape. - ANSWER- simple

What best describes a competitive advantage? - ANSWER- A capability valued by

customers that gives a firm in edge over its rivals

A technique used to analyze the flow of materials, ideas, and information to

understand how processes function. Each activity in the process is defined as a

value added or non-value added - ANSWER- Value stream mapping

In a JIT environment, the master schedule usually has a ____ planning horizon. -

ANSWER- 2-3 month

What production system uses general purpose machinery and is level scheduled? -

ANSWER- JIT

What indicates the quantities of component parts that will be made each day,

because leadtimes are usually short in a JIT environment - ANSWER- Final

assembly schedule

Which technique should a company adopt to keep a smooth production process? -

ANSWER- Level schedule

What helps to reduce set up time in a JIT system? - ANSWER- Placing the needed

tools and equipment in predetermined locations and shortening the downtime of

equipment

Why is the movement of materials simplified in a JIT system? - ANSWER- Parts

are moved by hand

What types of waste are related to JIT? - ANSWER- Inventory

Waiting

Motion and movement

Transportation

Overproduction

Overprocessing

Defects

A firm that uses JIT would most likely use a group technology production system

to ____? - ANSWER- A group technology production system may be used to make

several different, but related, parts. The idea behind GT is that each part follows

the same essential processing sequence which can reduce set up time.

Employee empowerment - ANSWER- Extending employee responsibility and

authority to the lowest levels of an organization

Crosby - ANSWER- Quality is Free, Zero Defects, Do it right the first time

Juran - ANSWER- fitness for use, Pareto

Taguchi - ANSWER- Robust Design and Parabolic Quality Loss Function

Higher quality products and processes

Quality must be designed into a product

Deming - ANSWER- 14 points, system caused defects not employees

Ishikawa - ANSWER- fishbone diagram; cause and effect diagram to diagnose

quality problems, quality circles

A key advantage of team problem-solving is that team members _____. -

ANSWER- share (workload)

A ____, which is also known as a box chart, illustrates the frequency of data

observations within a preset range of values. - ANSWER- histogram

Benchmarking - ANSWER- The purpose of benchmarking is to set a standard

based upon the company that is recognized as the best at a certain activity but those

other companies need not be competitors, nor be within the same industry.

Which tool is used in the six sigma define phase to provide an overview of an

entire process and identify what is necessary to meet customer needs? - ANSWERValue Stream Mapping

Value Stream Mapping - ANSWER- a process that helps managers understand

how to add value in the flow of material and information through the entire

production process

Employee training that focuses on the use of Pareto charts will most likely enable

employees to? - ANSWER- Determine the likely causes of quality problems

___ are incurred when a company evaluates customer satisfaction. - ANSWERAppraisal costs

Which competitive advantage with a company gain from choosing to partner with

a single supplier to source similar parts? - ANSWER- An increase in total quality