What accepts data as input? ✔✔information systems
There are different types of information systems based on the different levels of hierarchy in an
organization. Which one helps senior executives analyze information and come up with alternate
actions and business strategies? ✔✔EIS executive information systems is at the top of the
hierarchy.
Businesses face difficult decisions regarding their hardware needs. Constant changes in
___________________________ can lead to obsolescence. ✔✔technology
One reason IT is important is because video conferencing has become cheaper, quicker, more
collaborative, and more efficient. Of what IT benefit is this an example? ✔✔communication
Information technology is used everywhere; where you work, where you live, and where you play.
Keeping track of financial information and making transfers at anytime, from home, without
waiting in line is an example of what? ✔✔online banking
One of the advantages of information systems for businesses is to take raw data and turn it into
information, and then transform that information into knowledge. The number of people in Florida
below the poverty line is an example of ✔✔data
Internal and external elements that effect various parts of an organization, for instance the
government, competitors, customers, and suppliers, are examples of what organizational feature?
✔✔environment
Most large corporations have several information systems to support their functional business
areas. The system that processes raw metal into car frame is... ✔✔manufacturing and production
Business strategy is how a business achieves its goals and outperforms its competitors. Strategic
Information Systems (SIS) are used to help companies accomplish business strategies. Some of
the initiatives for implementing an SIS include: ✔✔differentiating products, customer lock-in, and
barrier to competitors
What are examples of competitive forces? ✔✔new market entrants, substitute products, customers,
suppliers, competitive rivalry
What is a business ecosystem? ✔✔a collection of loosely coupled, interdependent industries that
provide related services and products across many industries.
Define synergy ✔✔the cooperation of two or more companies to gain efficiency and growth
ERP (enterprise resource planning) ✔✔standardized business procedures that allow for more
consistency within the business and remove redundancy. Typically uses one database to store all
information needed by various business units and increases operational efficiency. Implementing
this system and automate tasks so employees could do their jobs more efficiently.
CRM (customer relationship management ✔✔focused marketing efforts, better customer
experiences, automated reporting, and better cooperation to respond to customer needs. For a new
business, to collect customer information online and at the register and to consolidate and merge
the information to better serve customers. Your boss asks you to collect zip codes for every
customer who purchases something in your store and then generate a report to show where they
all come from so he can market to the low zip code areas.
SCM (supply chain management) ✔✔Network of businesses that are connected to provide
products and services more efficiently to customers, accommodate rapid growth, and meet
requirements of retailers and distributors. Lower costs, improve collaboration, reduce cycle times,
respond to conflict, forecast demand, and manage product flow. Diane's Designer clothing wants
to be the price leader in the industry by cutting out the middleman, renting warehouse space,
producing easier clothing designs, and bringing products to market in less than 3 weeks.
KM (knowledge management) ✔✔supportive, collaborative, culture that includes corporate
learning to foster corporate efficiency and gain value from intellectual assets. Employees sharing
of their expertise and best practices across business units.
What is the key role of the CIO ✔✔provide vision and leadership for IT initiatives
What does a software engineer do? ✔✔code software to solve problems or perform tasks
the IoT (internet of things) is a growing topic in business and a hot IT career field. What best
describes IoT? ✔✔network of physical devices exchanging data in real-time with embedded chips
to communicate performance over the internet.
How does the use of internet-based technologies help businesses? ✔✔allow for distribution of
information with external business entities, allow mobile and external resources to access
information which allows for better communication with business partners and a good use of
information technology
What is included or defined in a project, including goals, deliverables, costs, and deadlines?
✔✔scope
What is an intangible benefit when evaluating information systems cost and benefits? ✔✔customer
satisfaction
What is the application of management techniques to collect, communicate, and process
information in order to make better management decisions? ✔✔information management
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