What accepts data as input? ✔✔information systems There are different types of information systems based on the different levels of hierarchy in an organization. Which one helps senior executives analyze information and come up with alternate actions and business strategies? ✔✔EIS executive information systems is at the top of the hierarchy. Businesses face difficult decisions regarding their hardware needs. Constant changes in ___________________________ can lead to obsolescence. ✔✔technology One reason IT is important is because video conferencing has become cheaper, quicker, more collaborative, and more efficient. Of what IT benefit is this an example? ✔✔communication Information technology is used everywhere; where you work, where you live, and where you play. Keeping track of financial information and making transfers at anytime, from home, without waiting in line is an example of what? ✔✔online banking One of the advantages of information systems for businesses is to take raw data and turn it into information, and then transform that information into knowledge. The number of people in Florida below the poverty line is an example of ✔✔data Internal and external elements that effect various parts of an organization, for instance the government, competitors, customers, and suppliers, are examples of what organizational feature? ✔✔environment Most large corporations have several information systems to support their functional business areas. The system that processes raw metal into car frame is... ✔✔manufacturing and production Business strategy is how a business achieves its goals and outperforms its competitors. Strategic Information Systems (SIS) are used to help companies accomplish business strategies. Some of the initiatives for implementing an SIS include: ✔✔differentiating products, customer lock-in, and barrier to competitors What are examples of competitive forces? ✔✔new market entrants, substitute products, customers, suppliers, competitive rivalry What is a business ecosystem? ✔✔a collection of loosely coupled, interdependent industries that provide related services and products across many industries. Define synergy ✔✔the cooperation of two or more companies to gain efficiency and growth ERP (enterprise resource planning) ✔✔standardized business procedures that allow for more consistency within the business and remove redundancy. Typically uses one database to store all information needed by various business units and increases operational efficiency. Implementing this system and automate tasks so employees could do their jobs more efficiently. CRM (customer relationship management ✔✔focused marketing efforts, better customer experiences, automated reporting, and better cooperation to respond to customer needs. For a new business, to collect customer information online and at the register and to consolidate and merge the information to better serve customers. Your boss asks you to collect zip codes for every customer who purchases something in your store and then generate a report to show where they all come from so he can market to the low zip code areas. SCM (supply chain management) ✔✔Network of businesses that are connected to provide products and services more efficiently to customers, accommodate rapid growth, and meet requirements of retailers and distributors. Lower costs, improve collaboration, reduce cycle times, respond to conflict, forecast demand, and manage product flow. Diane's Designer clothing wants to be the price leader in the industry by cutting out the middleman, renting warehouse space, producing easier clothing designs, and bringing products to market in less than 3 weeks. KM (knowledge management) ✔✔supportive, collaborative, culture that includes corporate learning to foster corporate efficiency and gain value from intellectual assets. Employees sharing of their expertise and best practices across business units. What is the key role of the CIO ✔✔provide vision and leadership for IT initiatives What does a software engineer do? ✔✔code software to solve problems or perform tasks the IoT (internet of things) is a growing topic in business and a hot IT career field. What best describes IoT? ✔✔network of physical devices exchanging data in real-time with embedded chips to communicate performance over the internet. How does the use of internet-based technologies help businesses? ✔✔allow for distribution of information with external business entities, allow mobile and external resources to access information which allows for better communication with business partners and a good use of information technology What is included or defined in a project, including goals, deliverables, costs, and deadlines? ✔✔scope What is an intangible benefit when evaluating information systems cost and benefits? ✔✔customer satisfaction What is the application of management techniques to collect, communicate, and process information in order to make better management decisions? ✔✔information management 

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