1. When initiating a healthcare improvement project, which of the following is the most critical step? A. Securing funding B. Defining project scope C. Identifying stakeholders D. Conducting a pilot study Answer: B. Defining project scope Rationale: The scope defines the boundaries of the project, what is included and what is not, and sets clear expectations for project outcomes. 2. In the strategic planning phase of a healthcare improvement project, what role does a SWOT analysis play? A. It identifies the strengths, weaknesses, opportunities, and threats related to the project. B. It provides a financial overview of the project. C. It outlines the project timeline.