Having an understanding and compassion for what the patient may be experiencing - Empathy Has been seen by the physician within 3 years - Established Patient Hasn't been to the physician in 3 years - New Patient Center for Medicare and Medicaid services - CMS Healthcare Access, Portability and Renewability - HIPAA Title I Preventing Health Care Fraud and Abuse - HIPAA Title II Tax Related Health Provisions - HIPAA Title III Application and Enforcement of Group Health Plan Requirements - HIPAA Title IV Revenue Offsets - HIPAA Title V Health Insurance and Accountability Act - HIPAA A patient acknowledges that they have received proper direction regarding the nature of their medical treatment verbally or by signing a comment form - Expressed Consent