1. What is the primary goal of service line development in a healthcare setting? A. To increase patient satisfaction B. To improve clinical outcomes C. To expand the range of services offered D. To reduce operational costs Answer: B. The primary goal is to improve clinical outcomes, which in turn can lead to increased patient satisfaction, an expanded range of services, and potentially reduced costs. 2. Which of the following is a key component of successful service line management? A. Marketing strategies B. Financial analysis C. Clinical pathway development D. All of the above