Which of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? - Bloodborne pathogens standard A medical administrative assistant is scheduling a patient for a procedure. Which of the following actions should the assistant take first? - Obtain a written prescription from the provider A patient who has medicare and had a physical exam 10 months ago calls to schedule another physical within the week. Which of the following actions is appropriate for the medical administrative assistant to take? - Explain that the physical cannot be scheduled for another 2 months A provider asks a medical administrative assistant to schedule a surgery to remove a patients gallbladder. The assistant should schedule a patient for which of the following? - Cholecystectomy Which of the following colors indicate a bio-hazardous waste container? - Red After opening a report from a patient's previous provider, which of the following is the medical administrative assistant's next step? - Give the report to the patients current provider for review When a provider requests a patient to have a diagnostic test at a hospital, which of the following actions should the medical administrative assistant take? - Schedule the test with the hospital A medical administrative assistant is asked to schedule a CXR (chest x-ray) for patient. The assistant should make an appointment for which of the following? - An x-ray of the chest Which of the following types of referrals is used in an emergent situation? - Stat Several patients cancel their appointments for the day. Which of the following is the first action for the medical administrative assistant to take? - Contact patients who are on the waiting list When a medical administrative assistant makes arrangements for a staff member to attend a conference, which of the following is the most important step for keeping the office informed? - Distribute the travel itinerary Which of the following methods organizes patient records in chronological order according to the department that provided the care? - SOMR (source-oriented medical record) Which of the following actions should the medical administrative assistant take when closing the office? - Activate the security system A provider prescribes and EKG for a patient who has a rapid heart rate. Which of the following should be recorded as the reason for the EKG? - Tachycardia An office manage asks a medical administrative assistant to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the assistant use to mail the letter? - Certified mail When preparing a claim, a medical administrative assistant should use which of the following formats when entering the date of birth? - MMDDYYYY Which of the following word roots means "swallow"? - Phag Which of the following abbreviations is a type of insurance plan? - POS (point of insurance) Before adding medical records to a patients chart, the medical administrative assistant should take which of the following actions? - Ensure the provider has initialed reports Which of the following is the amount the medical administrative assistant should submit to the secondary insurance carrier if the encounter balance is $360 and the patient has two plans with an 80/20 split? - $72 A patient presents to the providers office with flu-like symptoms. Which of the following actions should the medical administrative assistant take first? - Move the patient to an isolated location A provider is running 30 min behind schedule because of an early morning emergency. Which of the following actions should the medical administrative take to maintain effective scheduling in the office? - Inform waiting patients that an emergency has caused a delay in the schedule and that they can wait or reschedule A patient calls with a question about her prescription dosage as it relates to her condition. Which of the following actions is appropriate for the medical administrative assistant to take? - Take a message for the physician Which of the following is the purpose of an encounter form? - To save time and improve accuracy in data entry A patient receives a explanation of benefits stating services will not be covered because of out of pocket medical expenses have not been met. The amount owed is defined as which of the following? - Deductible Which of the following is required to establish medical necessity on the patient encounter form? - Diagnosis code Which of the following forms is used to submit health insurance claims for a providers office? - CMS-1500 Which of the following word roots means "abdominal wall"? - Lapar/o A patient has a diagnosis of hypertension. Which of the following describes hypertension? - High blood pressure