Company : Asia Pacific Exchange Pte. Ltd. (APEX) Project : Human Capital Project (HCP) I. Learning Outcomes CLO1 Explain the fundamentals of IT project management processes, lifecycle a typical IT project into manageable components (C5, PLO2) Exam CLO2 Adhere a project management plan using the aims and objectives, deliverables, scope and appropriate standards through tools and techniques within processes of a typical IT project (A4, PLO8) Group Assignment CLO3 Practise project management leadership to solve complexity in project using PMBOK standards (A5, PLO9) Individual Assignment II. The Scenario (A Case Study) Asia Pacific Exchange Pte. Ltd. (APEX) is one of the leading human capital management and development companies, based in Singapore with its global IT shared services known as Global IT Services (GITS) located in Malaysia has embarked on a new project to enhance its human capital management operations. The first wave will be concentrated to South East Asia and the implementation will be deployed by local markets. At present, markets located throughout South East Asia are using locally developed application to record human capital management activities information. The first-level support (L1) is being rendered by local IT and second level (L2) is supported by the local application vendor. Previously the cost for software support maintenance was managed locally within each market which has resulted high in IT cost for both capital and operating expenses. Unfortunately, every market provides similar support framework which has created duplication among markets within the South East Asia Region due to decentralisation of systems being used. Thus, by implementing this project, significant contribution such as reduction in capital/operating expenses, centralized support from GITS, global governance and many more value added are gained. Please refer to section V, Table 1 for the list of departments directly and indirectly involves in this project. Due to the urgency for centralising support and cost reduction, the project was scheduled to be completed within duration of 6 months from the date of commencement. The project is named as ‘Human Capital Project’ (HCP). This is a critical and complex project which involves various department including subject matter experts (SME(s)) from GITS. A Project Manager was hurriedly assigned from GITS-PMAC who has a good working knowledge of the various regional office locations. The current Project Manager portrays strong ‘global/regional project management’ and ‘technical’ skills. However, he lacks leadership qualities and interpersonal skills. Level 3 Asia Pacific University of Technology and Innovation Jan 2022 This study source was downloaded by 100000875661904 from CourseHero.com on 12-16-2023 03:08:12 GMT -06:00 https://www.coursehero.com/file/147392842/01-PRMGT-Assignment-Question-Marking-Scheme-2022docx/ CT050-3-3-PRMGT-Project Management Page 2 of 5 In addition to a good project management practices, the following are some of the major critical success factors (CSF) the Project Manager must comply for the success of the project; a) capable resources would be selected from any of the SME-departments as shown in the organisation structure provided in section V, Table 1 b) the current IT infrastructure must support this new system c) the current system must be replaced in phases by HCP. d) the cutover (transition from the current system to new centralised system) must be in parallel III. Assignment Requirements As the project is failing and needs to be recovered, you should start by looking into a proper project management practices with the appropriate processes, tools and techniques. Besides, the steering committee decided to replace the current Project Manager. As a group of four (4) members in this group assignment, assuming they have appointed one of you to be the new Project Manager, and resolve them using the ten (10) project management knowledge areas: 1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6. Project Resource Management 7. Project Communication Management 8. Project Risk Management 9. Project Procurement Management 10. Project Stakeholder Management Your team should aim to make your report interesting and engaging, without losing sight of the fact that the organisation is seeking a professional approach to the problems. All analysis should thoroughly illustrate and document the pressing need to recover a failing project. Avoid theoretical discussions. Apply the theories to solve the problems. Assumptions can be made to assist in ascertaining the solutions, but they must not impair the decision made on the scope and delivery of the project. IV. Assignment Instructions The assignment consists of TWO (2) components – Group and Individual. The report should be a formally written document, the contents of which should not exceed 10% of the wordcount requirements, excluding abstracts, tables, references, appendices, etc. V. Global IT Services & Local Market Organisation Structure