What are the four elements necessary to prove negligence in a court of law? -
ANSWER- Duty, breach of duty, injury or damage, and causation.

According to the First Law of Chest or Back Pain, "hurts to breath" should be

considered the same as difficulty breathing until proven otherwise. - ANSWERFalse, it is not considering difficulty breathing

A second-party caller reports that her 81 year-old just fell (ground level) and may

have broken her hip. During Case Entry, the caller reports the patient is awake and

breathing. In response to Key Question 2 on Protocol 17, the caller reports that the

patient was dizzy and may have fainted. What should you do next? - ANSWERShunt to Protocol 31

The International Academies of Emergency Dispatch recommends that emergency

dispatchers verify the address and callbcak number by repeating the information

back to the caller. - ANSWER- False, second verification requires them to repeat it

to you themselves least they just agree without whatever you repeat back and it is

the incorrect address

What is the most appropriate Chief Complaint Protocol to use when the complaint

description is a breathing-related tracheostomy (trach or stoma) problem in a

conscious patient - ANSWER- Protocol 6: Breathing Problems

What is the most appropriate Chief Complaint Protocol to use when the caller is

reporting autonomic dsyreflexia/hyperreflexia? - ANSWER- Protocol 26: Sick

Person (Specific Diagnosis)

The Priority Symptoms are...? - ANSWER- Abnormal breathing, chest

pain/discomfort (any), decreased level of consciousness, and serious hemorrhaging



A high school teacher reports that a 16 year-old student accidentally cut her finger

off in the workshop. There is some bleeding, but the bleeding is NOT serious. The

patient is alert, and the accident happened about 5 minutes ago. What is the most

appropriate Determinant Code? - ANSWER- 30-A-2 (not dangerous body area)

A second-party caller is reporting that her 10 year-old daughter accidentally cut

herself with a sharp knife and is now bleeding all over. The patient is awake and

breathing. In response to Key Question 1 on Protocol 21, the caller reports that the

patient is bleeding from her cheek. What should you do next? - ANSWER- Ask

Key Question 2

An alert, 38 year-old, first-party caller reports that she fell six feet (two meters)

from the top of a ladder about two hours ago. She is now experiencing severe back

pain and can NOT get out of her bed because of the pain. What is the most

appropriate Chief Complaint Protocol to use for this case? - ANSWER- Protocol

17: Falls

A third-party caller reports that a bus full of passengers just crashed into a large

tree. The caller has NO other about the incident. What is the most appropriate

Determinant Code? - ANSWER- 29-D-1B (major incident w/ multiple people or

need for increased resources for size of event)

A second-party caller reports that his 9 month-old just fell 12 feet (3.5 meters)

from a balcony. The caller reports that there is NO bleeding and that the patient so

completely alert, but he is worried because she hit her head. The patient has been

moved inside. What is the most appropriate Determinant Code? - ANSWER- 17-

D-6 (long fall, adult/child - 10-29 ft, infant - 6-29 ft)

MPDS words or phrases that have specific dispatch definitions are marked

using...? - ANSWER- All uppercase text, all capital letters

PDI-b on Protocol 6 has a pre-instruction qualifier of >1+E-1 or D-1,2,3. This PIQ

indicates that PDI-b should be given...? - ANSWER- Whenever the patient is 1

year-old or older and a 6-E-1, 6-D-2, or 6-D-3 determinant code is appropriate for

the case

An unconscious, non-breathing hypothermia patient should always be considered

an obvious death until proven otherwise. - ANSWER- False, 9-E-1 (not breathing

at all)



Key Question 1 on Protocol 16 is "is s/he completely alert (responding

appropriately)?" According to MPDS standards, it is acceptable to read this

question as "is she completely alert and responding appropriately?" - ANSWERFalse, it should be asked as two questions or with "responding appropriately " as a

clarifier to the initial question

What is the best definition of cervical cerclage? - ANSWER- A surgical procedure

meant to prevent premature dilation of the cervix and, therefore, premature labor

A second-party caller reports that his wife is in labor. He does not believe they can

get to the hospital in time.

Key Questioning finds: 39 weeks pregnant, can NOT see any part of the baby yet,

third full pregnancy and delivery, contractions 2 minutes apart, NO serious

bleeding, NO high risk complications.

What is the most appropriate Determinant Code? - ANSWER- 24-D-3 (imminent

delivery w/ greater than or equal to 6 months/24 weeks)

A second-party caller reports that an unconscious man is slumped over the steering

wheel of his car in a parking lot of her apartment complex. The caller does NOT

know if the patient is breathing. A note attached to the driver's side of the window

says "Warning! Dangerous chemicals inside!" What is the most appropriate

Determinant Code? - ANSWER- Protocol 8: Carbon

Monoxide/Inhalation/Hazmat/CBRN

What is the best definition for "wake-effect collision"? - ANSWER- A traffic

accident caused by the passage of an emergency vehicle that does NOT directly

involve (hit) the emergency vehicle

A second-party caller is reporting an assault on a 26 year-old male patient. Key

Questioning finds: NO serious bleeding, completely alert, injuries to head and

chest, NO difficulty breathing (breathing normally), happened 30 mins ago

What is the most appropriate Determinant Code? - ANSWER- 4-B-1A (possibly

dangerous body area w/ assault)

The :/ with arrow symbol in the "Go To" column of a Chief Complaint Protocol

directs you to? - ANSWER- Use the Stroke Diagnostic Tool and return to

questioning
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