1. What is the primary goal of integrated healthcare delivery systems (IHDS)? a) To provide high-quality, cost-effective care b) To increase the complexity of healthcare management c) To centralize healthcare services d) To reduce the number of healthcare providers Answer: a) The primary goal of IHDS is to provide high-quality, costeffective care by coordinating services across different levels of care, which can lead to improved patient outcomes and satisfaction. 2. Which model of health care delivery is known for having the highest level of coordination between care providers? a) Managed Care Model b) Accountable Care Organization c) Patient-Centered Medical Home d) Fee-for-Service Model Answer: c) The Patient-Centered Medical Home model emphasizes coordination and communication among care providers, which can lead to more efficient and effective care delivery. 3. In the context of health care organizations, what does the term 'vertical integration' refer to? a) The consolidation of services at the same level of care b) The merging of different types of healthcare organizations c) The alignment of services across different levels of care d) The separation of primary care from specialized services Answer: c) Vertical integration refers to the alignment and coordination of services across different levels of care, such as primary care, specialty care, and hospital care, to improve continuity and quality of care. 4. What is a key characteristic of high-reliability organizations (HROs) in healthcare? a) An increased focus on profitability b) A preoccupation with failure and continuous improvement c) A hierarchical organizational structure d) A large number of specialty departments Answer: b) HROs are characterized by a preoccupation with failure and a commitment to continuous improvement, which helps them to anticipate 

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