1. What strategy would be most effective for implementing a new

electronic health record (EHR) system in a multi-national healthcare

organization?

 A) Mandating immediate, organization-wide use without prior training

 B) Conducting pilot tests in select departments followed by phased

rollouts

 C) Offering optional training sessions for interested staff only

 D) Waiting for a competitor to implement an EHR system first and

observing the outcomes

 Answer: B

 Rationale: Conducting pilot tests allows for identification and resolution

of issues before full implementation, ensuring a smoother transition and

better adoption by staff.

2. In guiding a healthcare team through change, what is an essential

component for leaders to foster among their team members?

 A) Competition

 B) Compliance

 C) Autonomy

 D) Resilience

 Answer: D

 Rationale: Resilience enables team members to adapt to change

effectively and maintain performance levels during transitions.

3. When introducing a new patient safety protocol, which approach aligns

with evidence-based practice?

 A) Implementing the protocol based on senior management's experience

 B) Adopting the protocol from another institution without modification

 C) Developing the protocol based on popular trends in patient care

 D) Utilizing current research and data to tailor the protocol to the

organization's needs

 Answer: D

 Rationale: Evidence-based practice involves integrating clinical

expertise with the best available evidence and patient values, which leads

to more effective and tailored patient care protocols.