hat does the available list composed of in the slush bucket ✔✔Fields which are existing on table What is an ACL defined and applied to? ✔✔Specific Role or user Where can we create SLAs, OLAs and Underpinning Contracts? ✔✔Service Level Management ESS Users can see which of the modules? ✔✔My Requests, Requested Items, Incidents How can we avoid creating duplicates while importing data ✔✔Coalesce Field An ACL is _ type of security ✔✔Contextual In import sets which among the following is true with respect to coalesce ✔✔Coalesce may be used to update the matched records To create two columns in a form, how many splits should be used ✔✔One How does ServiceNow system handle the import set data while running Transform Maps ✔✔The import set table allows you to define destinations for imported data on ServiceNow tables Which among the following is correct regarding access control list ✔✔The row level and field level rule both should be active before required operation should takes place Which application menu is used in capturing and moving changes from one instance to other ✔✔Update Set For UI policy to be applied on all views which among the following should be checked ✔✔Global In Service Catalog, when a user orders several Items, following records ar created. ✔✔REQ, SCTASK, RITM In service catalog application, which module is used for creating items ✔✔Maintain Items Business rules do not monitor fields on the form ✔✔TRUE What is the search engine used while doing the global search in ServiceNow ✔✔Zing What provides a guide for moving data from import sets? ✔✔Transform Maps Only _ update sets can be exported ✔✔Completed Parent of incident and problem table? ✔✔task Which application has the links to view field attributes for tables? ✔✔Tables & Columns What is an order Guide ✔✔An order guide provides the ability to order multiple related items as one request What is true about deleting tables ✔✔only tables beginning with "u_" can be permanently deleted ESS users have ess role ✔✔FALSE What is the sequence of conditions in an SLA definition? ✔✔Start, Pause, Stop A role cannot contain any other role? ✔✔FALSE Difference between Business Rule & Client Script? ✔✔Business rule works on before or after Insert, update and delete in a database & client script works on Submit, on change, on Cell Edit & on Load. What can be used to move group of different changes from one instance to other instance ✔✔Update Set Who does a condition builder format looks like ✔✔Field > Operator > Value Client Script on the Task table will be applied to Problem table as well ✔✔Only if inherit is true Where does the global text search appear ✔✔Banner Which of the following is correct regarding new groups, new CIs , new user ✔✔They are not captured in update sets SSO abbreviation is ✔✔Single Sign On task table is a _ table ✔✔Base What does RITM stands for ✔✔Requested Item What's an example of a CI? ✔✔Computer, Software Contract, Business Service (tangible and intangible) How do you know which release version of Service now you are working on? ✔✔Go to System Diagnostics-Stats and check the build name The Administrator wants to connect with the co-workers to have conversation on the issues raised. Which of the following option should the Administrator select? ✔✔Toggle Connect Side Bar What is a Workflow primarily used for? ✔✔To automate a sequence of activities Which one of the following statements is true for system Administrators who are deleting tables? ✔✔Only tables beginning with u_ can be permanently deleted. How do you call an SLA when it is not met? ✔✔Breached Incident, Problem tables inherit which table ✔✔Task Table What are variables in regards with Service Catalog? ✔✔They define the questions to ask to end user while ordering catalog items Which setting allows the user to view knowledge articles without logging in? ✔✔ESS Role Where is data stored? ✔✔Tables Where do you change the banner of the application? ✔✔System Properties and in CSS Properties If the Default update set is marked complete: ✔✔The system creates another update set named Default1 and uses it as the default update set. Which of the following is possible via an inbound action? ✔✔Sends an email notification ACL is part of which security? ✔✔Contextual Security Which of the following gets automatically captured in an update set? ✔✔Tables, forms, views