Chapter 1 INTRODUCING ORGANIZATIONAL BEHAVIOR CHAPTER OVERVIEW This chapter sets the foundation for our examination of individuals and teams in the workplace. We first describe organizational behavior as a field of study, highlighting the importance and broad application of its topics and principles. We then encourage critical thinking about human behavior, introducing scientific evidence that explains why people do what they do at work. Lastly, we connect concepts in organizational behavior with the functions of managers in organizational systems. CHAPTER OUTLINE ORGANIZATIONAL BEHAVIOR What Is Organizational Behavior? Why Is Organizational Behavior Important? Why Learn About Organizational Behavior? THINKING CRITICALLY ABOUT ORGANIZATIONAL BEHAVIOR What Is the Science of Organizational Behavior? What Does It Mean to Think Critically? Why Is It so Hard to Think Critically? What Are Steps in the Critical Thinking Process? MANAGERS, TEAM LEADERS, AND ORGANIZATIONAL BEHAVIOR Effective Managers and Team Leaders What Do Managers and Team Leaders Do? What Are the Essential Skills of Managers and Team Leaders? CHAPTER LECTURE NOTES LO 1: DEFINE ORGANIZATIONAL BEHAVIOR AND ITS IMPORTANCE IN THE MODERN WORKPLACE What Is Organizational Behavior?