Chapter 1 Managers and the Management Process 1) A person who supports and is responsible for the work of others is called a(n) ________. A) leader B) manager C) employee D) shareholder Answer: B Diff: 1 Bloom's: Knowledge Learning Objective: 1.1: Explain what it means to be a manager. Section Reference: Organizations have different types and levels of managers. AACSB: Analytic 2) The three levels of management are ________. A) first, second, and third B) technical, conceptual, and human C) directorial, upper, and bottom D) top, middle, and first-line Answer: D Diff: 1 Bloom's: Knowledge Learning Objective: 1.1: Explain what it means to be a manager. Section Reference: Organizations have different types and levels of managers. AACSB: Analytic 3) At First United Bank, division managers, regional managers, and branch managers would be known as ________. A) first-line managers B) middle managers C) top managers D) nonmanagerial workers Answer: B Diff: 2 Bloom's: Application Learning Objective: 1.1: Explain what it means to be a manager. Section Reference: Organizations have different types and levels of managers. AACSB: Reflective Thinking