UHC CERTIFICATION 2 LATEST VERSIONS ACTUAL EXAM 200 QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS) |ALREADY GRADED A+

UHC CERTIFICATION 2 LATEST VERSIONS 2023-2024

ACTUAL EXAM 200 QUESTIONS AND CORRECT DETAILED

ANSWERS WITH RATIONALES (VERIFIED ANSWERS)

|ALREADY GRADED A+

VERSION A

Which of the following must an agent obtain from the consumer no less

than 48 hours (unless an exception applies) before an in-person, online,

or telephonic marketing appointment?

Scope of Appointment

Statement of Understanding

Permission to Call - ANSWER- Scope of Appointment

Which statement is accurate when a consumer has a Power of Attorney

(POA)?

The POA may attend a personal/individual marketing appointment with

the consumer but has no authority to sign the Enrollment Application.

If the POA signs the Enrollment Application, they must be able to

provide documentation upon request by the Plan that indicates authority

under state law to enroll the consumer.

The POA may sign the Enrollment Application and must submit

documentation that indicates his authority under state law to enroll his

mother with the application. - ANSWER- If the POA signs the

Enrollment Application, they must be able to provide documentation

upon request by the Plan that indicates authority under state law to enroll

the consumer.

Select the option that describes the coverage combinations a member

can be enrolled in at the same time.

MA-Only PFFS plan and a stand-alone PDP

MA-Only non-PFFS plan and a stand-alone PDP

Medicare Supplement plan and MA-PD plan - ANSWER- Medicare

Supplement plan and MA-PD plan - WRONG

In which situation will a member be involuntarily disenrolled from their

MA plan?

The member lost entitlement to either Medicare Part A or Part B.

The member did not pay plan premiums on a timely basis.

The member engaged in disruptive behavior.

Premiums are not paid on a timely basis. - ANSWER- The member lost

entitlement to either Medicare Part A or Part B.

Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private

Fee-for-Service (PFFS) Plan. The plan is suitable for her needs and

service area. She has decided she wants to add prescription drug

coverage. Which option is available to Rosanna (assuming she is in a

valid election period)?

Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a

stand-alone PDP.

Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a

Medicare Advantage Prescription Drug (MA-PD) plan.

Rosanna could disenroll from her MA-Only PFFS plan and enroll in an

MA-Only HMO plan and a stand-alone PDP.

Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a

Medicare Supplement Plan. - ANSWER

Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a

stand-alone PDP - CORRECT

In what product should agents enroll consumers?

A product that meets the sales goal of the Centers for Medicare and

Medicaid Services, UnitedHealthcare and the Social Security

Administration.

A product that provides a financial advantage to a network of providers.

A product that meets the interest the agent has in the transaction, for

example commissions received for the sale.

A product that is suitable for the consumer's needs, goals and financial

resources. - ANSWER- A product that is suitable for the consumer's

needs, goals and financial resources.

Why must an agent present accurate, complete, and factual plan

information to consumers? (Select 3)

To help avoid confusing the consumer

To help the consumer focus on plan-specific information, such as

benefits and costs

To help the consumer gain confidence in the agent's expertise

To help avoid misunderstandings - ANSWER- To help avoid confusing

the consumer

To help the consumer focus on plan-specific information, such as

benefits and costs

To help avoid misunderstandings

Which statement about discussing benefits with the consumer before an

enrollment is true?

The agent does not need to cover any benefits, provided the Summary of

Benefits is emailed to the consumer.

The agent does not need to disclose the monthly premium.

The agent only needs to review benefits in which the consumer is

interested.

The agent must explain any provider and/or pharmacy network

limitations. - ANSWER- The agent only needs to review benefits in

which the consumer is interested. -

Whose email address may the agent enter into the applicant information

section of the LEAN enrollment application? - ANSWER- Only the

Consumer's email

When must the Scope of Appointment be obtained from the consumer

for an in-person or telephonic sales presentation (unless an exception

applies)?

No less than 48 hours before the marketing appointment

Anytime during the marketing appointment

When the marketing appointment has concluded