Investigate immediately. Correct Answer: If a consumer complains about the drinking water characteristics, the operator
should record the complaint and
Operating ratio Correct Answer: What term is used when a water utility divides its total operating expenses into the
total revenue?
Daily Correct Answer: How often should operating data, such as flow rate, amount of water treated, dosage of chemical,
and reservoir levels be recorded?
Document that safe drinking water has been delivered to customers Correct Answer: Which of the following is the most
important reason to keep daily records of operational data?
Consumer's tap inside the home. Correct Answer: Under the requirements of the Safe Drinking Water Act, it is the duty
of the water purveyor to deliver potable water of proper quantity only as far as the
15 service connections or over 25 persons for over 60 days a year. Correct Answer: According to the Safe Drinking Water
Act, the basic definition of a public water supply system is any water system that supplies water for human consumption
that serves
Water system owner Correct Answer: What agent is responsible for for reporting lab results to the regulatory agency?
3 months of the violation in a daily newspaper in the area served by the system. Correct Answer: According to the
USEPA drinking water regulations, the owner or operator of a public water system which fails to comply with applicable
monitoring requirements must give notice to the public within
OSHA Correct Answer: What federal law is designed to protect the safety and health of operators?
Safe Drinking Water Act Correct Answer: What federal law regulates public water supplies?
Gravity Correct Answer: What causes water to move through pores in soil and rocks?
Coliform bacteria Correct Answer: What is commonly used indicator of possible health problems found in plants, soil,
water and the intestines of humans and warm-blooded animals?
Pathogenic Correct Answer: What are disease producing bacteria called?
Calcium and Magnesium Correct Answer: What are the two main causes of hardness in water?
Deep well in gravel Correct Answer: Which source of water has the greatest natural protection from bacterial
contamination?
Rotameter Correct Answer: What device measures the flow rate of gases?
According to the manufacturer recommendations Correct Answer: How often should preventative maintenance for
equipment be performed?
total energy that a pump must develop for pumping to take place. Correct Answer: Dynamic head is best described as
the
Water hammer Correct Answer: Which of the following terms refers to the excessive internal pressure, which may be
several times the normal operating pressure and can seriously damage hydropneumatic tanks, valves, and the piping
network?
Electricity Correct Answer: Which of the following should an operator investigate first when the well pump and control
problems occur?
start the flow of water. Correct Answer: Most pumps must be primed before startup in order to
Act as an automatic shutoff valve when the pump stops Correct Answer: What is the purpose of a check valve?
Avoid future equipment problems Correct Answer: What is the primary purpose of a preventative maintenance
program?
10% Correct Answer: A mixture of air and gas is considered hazardous when the mixture exceeds what percentage of
the lower explosive limit (LEL)?
Wire pumps, compressors, and electrical components of the water system Correct Answer: Which of the following
duties should NOT be performed by a small system operator?
Alerting operators of unsafe acts and conducting mandatory safety training Correct Answer: What are the most
important methods of ensuring operator safety?
Wear goggles and gloves when handling hypochlorite Correct Answer: What safety procedure should an operator always
follow when mixing a solution of sodium hypochlorite (liquid bleach) and fresh water?
Calcium Correct Answer: Which form of hypochlorite is the most dangerous to handle?
Oxygen deficiency and hazardous gases Correct Answer: What are the two most important safety concerns when
entering a confined space?
Harness Correct Answer: What piece of equipment must an operator wear when entering a confined space?
Class C Correct Answer: What type of fire extinguisher should be used for fires with live electricity present?
MSDS Correct Answer: Which document provides a profile of hazardous substances?
Lock out and tag out all electrical switches Correct Answer: What safety measures must an operator follow prior to
working on electrical equipment?
Acid is added very slowly to the water Correct Answer: What is the correct procedure for mixing acid and water?
Protects operators from rotating parts Correct Answer: What is the purpose of a pump guard?
safe drinking water. Correct Answer: The most important responsibility of an operator is to provide
send all analysis results to the State periodically. Correct Answer: To ensure that the water supplied by a public water
system meets federal and state requirements, the water system operator must regularly collect samples and
sampling. Correct Answer: The major source of error when obtaining water quality information is improper
Bacteria Correct Answer: A composite sample should never be used when sampling for which contaminant?
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