1. In a business meeting, if a message is to be conveyed effectively, which of the following is the most crucial? A) Loudness of the speaker B) Clarity of the message C) Length of the message D) Visual aids used Answer: B) Clarity of the message Rationale: Clarity is key in communication to ensure the message is understood as intended, without ambiguity or confusion. 2. Which of the following is an example of non-verbal business communication? A) An email memo B) A handshake C) A business report D) A voicemail Answer: B) A handshake Rationale: Non-verbal com