1. What is the primary goal of a business case analysis in healthcare improvement? a) To reduce operational costs b) To improve patient outcomes c) To increase healthcare staff d) To expand hospital services Answer: b) To improve patient outcomes Rationale: The main objective of business case analysis in healthcare is to enhance patient care quality and outcomes. While reducing costs and expanding services are secondary goals, patient outcomes are the central focus. 2. Which financial metric is most crucial when evaluating a new healthcare improvement project? a) Return on Investment (ROI) b) Net Present Value (NPV) c) Cost-Benefit Analysis (CBA) d) Total Cost of Ownership (TCO) Answer: a) Return on Investment (ROI) Rationale: ROI provides a direct measure of the financial return relative to the project's cost, making it essential for decisionmaking in healthcare projects. 3. In a healthcare setting, what does a SWOT analysis typically