1. A hospital is considering the implementation of a new Electronic Health Record (EHR) system to improve patient care. Which of the following is a critical factor to consider in the business case analysis? A. The color scheme of the EHR interface B. The cost-benefit ratio of the EHR system C. The brand of computers to be used D. The preference of EHR system by the janitorial staff Answer: B. The cost-benefit ratio of the EHR system Rationale: In a business case analysis for healthcare improvement, the focus should be on the potential benefits to patient care and the costs involved. The cost-benefit ratio will help determine if the investment will provide value to the healthcare facility. 2. When conducting a business case analysis for a new patient monitoring system, which outcome measure is most important? A. The number of new monitors purchased B. The reduction in patient wait times C. The increase in monitor screen size