1. Multiple Choice: Which organizational theory best explains the shift towards patient-centered care in healthcare systems? a) Classical Theory b) Contingency Theory c) Complex Adaptive Systems d) Transactional Leadership Theory Correct Answer: c) Complex Adaptive Systems Rationale: Complex Adaptive Systems theory accounts for the dynamic and interactive nature of healthcare settings, which is conducive to patient-centered care approaches. 2. Fill-in-the-Blank: The ________ model is a framework for understanding the interplay between individuals, health behaviors, and the environment in healthcare settings. Correct Answer: Socio-ecological Rationale: The Socio-ecological model provides a multi-level approach to health that includes individual, interpersonal, organizational, community, and policy levels. 3. True/