Chapter 1: Introduction to the Automotive Industry 1. electronics 2. 11 million 3. D, all of the above 4. entry-level 5. Perform an engine oil change, service tires and tire pressure monitoring system, inspect the brake system and perform basic brake repairs, replace batteries and either maintain or restore memory functions, replace transmission and differential fluids, flush and refill the cooling system, replace various lights, wipers, and other maintenance items. 6. locate, interpret, document 7. A, A technicians 8. machinist 9. collision 10. service advisor 11. post-secondary 12. b. service manager 13. A degree program requires academic coursework in addition to automotive courses. Once complete, a degree can then be applied to further education and obtaining further degrees. A diploma program usually requires only the technical courses to be taken and passed. A diploma may not transfer to another school or allow for continuing education for a degree. 14. National Automotive Technician Education Foundation 15. lifelong 16. D, nine 17. Master 18. two years [return to top]