Which of the following best describe the auditing and monitoring programs of the Sales Development Action Program (SDAP)? - ✔✔Sales Integrity monitors data pertaining to the sale of Cigna products and potential violations of state, federal or Cigna policy. Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation to comply last year. Will Brandon be required to complete the review and attestation again this year? - ✔✔All sales agents of Cigna are contractually obligated to review and abide by the policies and procedures and sign an attestation yearly. Which of the following are examples of protected or confidential information - ✔✔All of the above. HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the following are included under "business associates"? - ✔✔Employees and subcontractors such as contracted sales agents and brokers. Which of the following statements is accurate? - ✔✔Cigna's goal is for all sales agents to practice compliance daily in the course of representing the company. Which of the following statements is true of the HITECH act? - ✔✔It made business associates of covered entities directly liable for compliance with certain HIPAA Security and Privacy Rules. Which of the following is a reason why the the Compliance Department conducts internal and external audits? - ✔✔To identify areas of risk and compliance with Federal and State regulatory guidelines. Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to report her suspicion to the privacy officer. Turns out after investigation that there really was no disclosure of PHI. Which of these options appropriately describes her actions? - ✔✔She did the right thing; reasonable suspicions of disclosure of PHI should be reported. Which of the following are goals of the Compliance department? - ✔✔All of the above. Shelly Brown, a broker agent, shares the same office space and equipment with her real estate agent sister, Simone. Simone often provides MA leads to Shelly and both cooperate closely together. Considering their family and professional ties, which of the