customer focus continuous improvement employee empowerment 4. use of quality tools product design process management managing supplier quality Process Capability Index (Cpk) Correct Ans - Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. Six Sigma Correct Ans - A disciplined, data-driven approach and methodology for eliminating defects (driving toward six standard deviations between the mean and the nearest specification limit) in any process - from manufacturing to transactional and from product to service. Design Capacity Correct Ans - The theoretical maximum output of a system in a given period under ideal conditions. WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update Total Quality Management (TQM) PhilosophyCorrect Ans - 1. WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update Location Analysis Correct Ans - proximity to customers, transportation, source of labor, community attitude, proximity to suppliers, and many other factors. The technique for determining location decisions. Line Processes Correct Ans - A type of process used to produce a large volume of a standardized product. Limited customization and high volume Batch Processes Correct Ans - A type of process used to produce a small number of products in groups or batches based on customer orders or specifications. High customization moderate volume Project Processes Correct Ans - A type of process used to make a one-at-atime product exactly to customer specifications. WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update Most custom and lowest volume WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update WGU C215 Study Guide – FINAL Guaranteed Success 2022/2023 Update Continuous Processes Correct Ans - A type of process that operates continually to produce a high volume of a fully standardized product. - No customization and as high a volume as possible BottleneckCorrect Ans - Longest task in the process. Flexible Manufacturing System (FMS) Correct Ans - A type of automated system that combines the flexibility of intermittent operations with the efficiency of continuous operations. Output/Input Control Correct Ans - A technique for monitoring the flow of jobs between work centers. Value-Added Correct Ans - The net increase created during the transformation of inputs into final outputs. Hybrid Layouts Correct Ans - Layouts that combine characteristics of process and product layouts